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Smoking
These
are non smoking units! A $100 cleaning fee will be added to your bill if smoke is detected in the condo upon your departure.
Pets
Pets are not allowed.
Security Deposit
Credit card information on file is required as a security deposit for all rentals, regardless of final payment method. Tenants/guests are
responsible for all damages and for missing items. Damage and breakage caused by a tenant/guest should be reported immediately. Tenants/guests assume liability for any damage to condos or contents. A
$100 deposit will be reserved until after your departure and will be returned to you within 10 days. If the damages are more than $100 your credit card will be assessed the appropriate charges.
Cancellations
All cancellations must be in writing (E-mail OK). Full refund of deposit within 90 days of arrival upon notification, a $50.00 processing fee
will be deducted from your refund amount. All refunds will be made by credit back to card on file. If reservations are canceled less than 30 days prior to the arrival date no refunds will be made.
Sometimes we are able to resell your booking time back to another guest and refund you the difference, but please note this isn’t always possible so plan accordingly.
No-show
Seashore Vacations Hawaii is a small company and cancellations and no-shows
affect us greatly! We will charge your credit card for the entire stay including tax as noted on your invoice if you fail to show up on your scheduled arrival date and have not notified us of a
cancellation.
Cleaning Fee
A $100 cleaning fee is required for all stays. For stays longer than 14 days additional charges will be assessed. For monthly stays, all tenants
are required to do their own cleaning.
Daily Cleaning
There is no daily housekeeping service. For your convenience, extra
linens and cleaning supplies are provided. Coin-operated laundry facilities are located in the building. Washing of bed linens and towels prior to departure is not required. However, if you stay will be
longer than 14 days, you may need to use the laundry facilities to clean your linens(monthly).
Check-in and Check-out times
For your convenience, check-in time can be earlier than
4:00 PM provided that we can accomodate this with departing guests and cleaning schedules. Check-out time is 11:00 am unless previous arrangements have been made. We make every attempt to
accommodate guests promptly upon arrival, but due to scheduling and room cleaning, there may be a delay in gaining access to your room if arriving prior to 3:00 PM. We appreciate your understanding and
thank you in advance.
Please be advised that since this is a private condominium, there is no storage for your luggage after you
check-out. If your travel arrangements require a late departure and you wish to retain your luggage in the condo, we suggest you book an additional night's stay. Please also be aware if you
don’t check out on time, a $20 per half hour fee will be assessed. Please also be consider of arriving guest and check out on time as the unit must be cleaned before.
Noise Concerns
These condos are located in a residential building. We kindly ask you to be respectful of your neighbors in condos surrounding the one you rent.
Quiet hours in the building are from 11:00 PM to 7:00 am. Late night parties and loud discussions on the lanais after 10:00 PM will not be tolerated.
Additional Guests
If you arrive with additional guests over the number of guests quoted in your original invoice, or additional guests join you during your stay, you will be charged an additional rate of $25 per day
per additional guest for the length of their stay in the condo. No more than 3 people can occupy the condo at any time.
Lost Keys
Lost
keys will be replaced at a cost of $5.00 each and will be charged to your account. Lost security keys are $150 so please secure this one carefully. This is the key that opens the building lock.
Lockout Charges
Please keep a key with you at all times to prevent accidental lockouts. In the unfortunate event you're locked out of the condo without keys,
a $25 lockout charge will be assessed for someone to come and let you in your property, regardless of circumstances. It is the responsibility of all occupants and guests of the condo to verify when
leaving they have their keys, and the door to the condo is properly closed and locked.
Items Left in Unit
Seashore Vacations Hawaii cannot be held responsible for personal items left in rental units. However, we will make every
prudent effort to return items to you, given prompt notification of loss. Please let us know what you forgot within 14 days of your departure if you wish your property returned. We'll ship to you,
and ask you to pay the cost of shipping.
Trash
It
is the responsibility of each tenant to dispose of his or her garbage. Trash must be discarded on the ground floor outside the building in the green rubbish bin. All trash should be removed from the
condo upon departure.
Injury
Seashore
Vacations Hawaii will not be responsible for accidents that occurred on or because of rental property. Owner(s) will not be held responsible for acts of theft or vandalism or damage to guests’
personal property.
Severe Weather and Refund Policy
Refunds will not be given for late arrivals or
early departures due to severe weather. If hurricanes or other extreme weather conditions occur and you choose to leave before the end of your reservation, no refund will be given. Similarly refunds
will not be given for power outages or digital cable/telephone service outages that are beyond our control. Please note that cable, telephone, and internet service interruptions can occur beyond our
control, but we will make every effort to contact the vendor and keep you up to date on when services will be restored if interrupted. We are not liable for these service interruptions.
Occupancy and Age Requirements
The maximum number of persons allowed in each
property is stated in the property description and on your Rental Agreement & Confirmation. Children are counted unless under the age of one (1). This represents the total number of people allowed to
occupy the property inside or outside, day or night. Hide-a-beds are included in capacity, but are not recommended for adult use.
We are very serious about maintaining a family atmosphere for the quiet enjoyment of our guests. We do not
rent to groups of teenagers with or without chaperones regardless of whether the chaperones are parents of one of the teenagers. We will rent to family groups, married couples, and RESPONSIBLE ADULTS
over the age of 25. Any reservation made under false pretenses will be subject to forfeiture of advance payment of rent and deposit, and the party will not be permitted to check in. Violation of this
policy will result in immediate eviction without refund of rent.
NO SHOES ARE TO BE WORN IN CONDO EVER. IT’S HAWAIIAN CUSTOM. PLEASE REMOVE THEM AT THE DOOR.
- Check Out Procedures
Check-out time is 11:00 am.
Close the sliding door.
- Remove all trash from the kitchen and bathroom and dispose of in the green garbage bin on the ground floor outside of the building.
- Kitchens must be left clean! Please wipe counter surfaces before leaving. Please wipe countertop burner or range/oven if used.
- Empty the coffee maker and dispose of coffee grinds.
- Clean all soiled dishes, dry, and put away neatly.
- Remove and dispose of all perishables from the refrigerator.
- Dining tables and night stands should be wiped clean.
- Remove all personal belongings from closet and dresser drawers.
- Place all soiled towels in the bathtub.
- It is not necessary to strip bed linens or launder sheets and towels.
- Do not launder comforters or pillow shams as these items are dry-cleaned.
- Turn off TV and all electronics.
- If furniture has been moved please relocate it to the position you found it in when you checked in. This includes extra bed if used.
- Leave on air conditioner .
- Turn off all lights.
- Lock door and put keys back in lock box.
- Make sure you scramble combination dial and close lock box shuttter door..
- We reserve the right to change policies, prices, descriptions and condo
availability without prior notice. Thank you very much for your cooperation and for choosing to stay with us!
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